Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. PxlShare-Support

PxlShare-Support

Welcome! You can raise a request for PxlShare-Support using the options provided.

  • Sonstige Fragen

    Didn't find what you were looking for? Select this option and we'll help you further.

  • Fragen zu Lizenzierung und Abrechnung

    Click here, if you have questions to licensing and billing

  • Bug melden

    Technical difficulties? Tell us please

  • Abrechnungsproblem lösen

    Issues with billing? We like to help you

  • Submit a request or incident

    Submit a request or report a problem.

  • Ask a question

    Have a question? Submit it here.

Powered by Jira Service Management
{"xsrfToken":"c10964d732233e63384b2a289a515a99ec3be8ea_lout","branding":{"id":"4","key":"ps","name":"PxlShare-Support","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"ps","projectId":10038,"serviceDeskId":4,"name":"PxlShare-Support","description":"<p>Welcome! You can raise a request for PxlShare-Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"23","name":"Abrechnungsproblem lösen","descriptionHtml":"","callToAction":"Abrechnungsproblem lösen","introHtml":"<p>Issues with billing? We like to help you</p>","icon":10518,"iconUrl":"https://synthscript.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[5],"key":""},{"id":"21","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://synthscript.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[5],"key":""},{"id":"24","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Technical difficulties? Tell us please</p>","icon":10545,"iconUrl":"https://synthscript.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[5],"key":""},{"id":"25","name":"Fragen zu Lizenzierung und Abrechnung","descriptionHtml":"","callToAction":"Fragen zu Lizenzierung und Abrechnung","introHtml":"<p>Click here, if you have questions to licensing and billing</p>","icon":10536,"iconUrl":"https://synthscript.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[5],"key":""},{"id":"26","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Didn't find what you were looking for? Select this option and we'll help you further.</p>","icon":10549,"iconUrl":"https://synthscript.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[5],"key":""},{"id":"20","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://synthscript.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[5],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://synthscript.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[26,25,24,23,20,21]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWM5ODFiMS1hZDU4LTQxMmItYWZhMS1mMmY5ZmE5OTI2NjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMjExMDYwMjc3NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg0MjQxNTkxLCJuYmYiOjE3ODQyNDAzOTEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.dtFcmTLSjJkSD1YDA7PvxCgx0oYmOqY68gA3-fWS-Xs","targetCollection":"upload-user-collection-2110602774","endpointUrl":"https://api.media.atlassian.com","clientId":"3ac981b1-ad58-412b-afa1-f2f9fa992661","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://synthscript.atlassian.net/wiki","kbLinkDomainURLs":["https://synthscript.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=synthscript","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c10964d732233e63384b2a289a515a99ec3be8ea_lout","baseUrl":"https://synthscript.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://synthscript.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3ac981b1-ad58-412b-afa1-f2f9fa992661","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2c66cd08dbd84b169c59042fede397c7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://synthscript.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}